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Frequently asked questions
Here are some common questions about our store.
Our company specializes in providing a comprehensive range of electrical products, expert advice, and customer support. We tailor our offerings to meet the unique needs of both DIY enthusiasts and professional contractors.
You can reach our customer support team by emailing
- CityLightingAndElectricals@protonmail.com
- Our dedicated team is available to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Refund & Returns Policy ⚡
All sales are final. No returns, exchanges or cancellations once the order is placed.
Exception: Only if you receive a damaged, defective or wrong item.
- Report within 24 hours of delivery.
- Share photos/videos via WhatsApp or email.
- Product must be unused & in original condition.
- Refunds if approved within 7 business days.
Contact Us
📍 Shop No. 9, SDA Shopping Complex, Bemina, Srinagar, J&K 190018
📞 0194 313 5455
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